This is the worst company I have ever dealt with paid extra to get a text when my parcel got delivered they didn't deliver said they left a card and they hadn't and after a month of not knowing where the parcel is it is back in England and get an email saying I owe over another £20 when they didn't even try and deliver on the first attempt. Worst parcel delivery company I've ever dealt with even the people I spoke to on live chat said they would get in contact with my relatives to sort the situation and they didn't attempt one phone call. Safe to say I wouldn't ever use this company again hope everyone reads what a poor company this is.