If you value your sanity, time and money...DON’T USE INTERPARCEL! I used them twice (shame on me) and both times were a disaster. The first time the parcel arrived at its destination 11 days later than specified and not once did interparcel contact me to tell me why it is being delayed infact I had to phone them to chase the courier to get it delivered otherwise it woukd still be sitting in that warehouse!. Nor did they offer any compensation for their failure to deliver the parcel within the specified timeframe. I had to spend literraly hours chasing them for updates and beg for communication with the courier. The 2nd time I used them (because I hoped the 1st time was just a fluke disaster, so gave them another chance) turned out even worse! This Sat gone I booked in a parcel for collection on Monday- no one showed up to collect the parcel. I emailed Interparcel on Monday - no response, so I phoned Interparcel on Tuesday and was told I’ll just have to rebook it, no reason why they failed, nothing! So I rebooked for collection yesterday (Wed) - AGAIN NO ONE CAME TO COLLECT IT!!! They did however take my money for the service that they didn’t provide. So I am now having to get my money back, and rebook the parcel with a different company. Interparcel are experts at wasting customers time and provide very very poor to no customer service. Do not rely on them to get your parcel anywhere.