i recently had a very well packed parcel damaged in transit and even though the buyer has provided some photos interparcel are asking for more. I have explained that i am no longer in posession of the item and the buyer is unable to send better photos but have given interparcel the option of inspecting the item at the buyers. Interparcel is like a stuck record just repeating the same over and over again about the photos which is what i expected. I am a small seller and i refunded my buyer on the day they told me about the damage however interparcel which is a large organisation is greedy and trying everything to not pay out. I can no longer be bothered with the hassle for claiming the £30 i have lost but once again the greed of the big boys wins whilst they walk all over a small customer. Everything is about corporate greed nowadays. Edit