I have never had such a bad experience. My package was meant to arrive within 2 days. It was held up at customs, apparently for tax I.D. requirements, yet was released ( how ?) then held up again and a tax I.D. number was required by the recipient, plus a very odd fee of $37.22 for 'Government charges and brokerage fees'. This is on top of the £'s I had already paid. Nothing I have ever sent to the U.S.A. before has incurred these charges. Interparcel will not accept any responsibility whatsoever and refuses to reimburse me, saying the 2 days delivery is a 'rough estimate'. Hey, if it was going to take 8 days, I could have paid 1/2 the cost with another company. Appalling. Save your money and work with someone reputable.