Parcel drop-off was great using a standard UK Post Office. The delivery was then fairly quick but due to miscommunication due to Royal Mail not stating that a collection point in Copenhagen, Denmark could not be used for packages over a certain weight I very nearly ended up with GLS returning my parcels to sender. They sent a letter stating that I should contact them but this did not arrive for over a week after they originally attempted to deliver the parcels to the collection point. No attempt to contact me using email or phone was attempted as these details had not been passed to GLS by either Interparcel or Parcel Force.