Wouldn’t recommend to anyone Interparcel is a terrible service. It has been 1 month since I booked for a pick up and my parcels haven’t been collected yet. Every time they say they came to collect the parcels and nobody was there in the premise to attend them. Most of the time people were there in the place. If we ask for a specific time which the person will come to pick up they say they can’t give us a time. The person will come to collect between 9am to 5pm. What do they expect us to do? Do they want us to take a day off from work and wait until the the parcel to be collected? They should give us a specific time so that I can make sure someone is home I will take a permission for an hour or 2 and stay home. They are not ready to do it. In other services like Australia post they notify us with a specific time before collecting the parcels. Furthermore The customer service representatives are very rude. I talked to them over the phone several times. But the way they handle the customers is unprofessional. I regret that I selected this horrible service. They should do the pickup ASAP or they should refund my money back