My goods were collected on the 5th of May 2020 by a Polish Driver who came not prepared with no paperwork. I wrote the address on a piece of paper and he stated that he would stick it when he arrives at the office. I had suggested to him to put the label on the boxes but he refused. My goofs are missing and no one is trying to help. I emailed the escalated/complaints and she is telling my goods are declared lost. This is not fair as they are not speaking to the driver who collected the goods. I had 2 brown boxes with builders depot sellotape and an ironing board. I will be going to report to the police as I had stuff going abroad