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Mrs Wadley
5th June I booked interparcel for a large parcel to be collected. The parcel was a blind costing £339.99. 20th June parcel still in transit and my answer from interparcel was “ we are looking into the matter” 23rd June problem with shipment 7th July shipment closed I have been telephoning daily and eventually on 13th July I received an email from Interparcel advising me that they cannot locate the parcel and I had to provide an invoice showing the value of the goods....14th July Next email offering me £25 compensation, blaming me for not insuring the goods. If any of us go on a bus, train, out for a meal, hairdressers, even the cleaners with our valuable clothes, we do not pay insurances up front ‘ just in case they loose them’ no we trust them. I will be seeing interparcel in court, where it will be decided as to whom is to blame.
4 years ago
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