BEWARE ☠️☠️☠️ I booked and paid for a parcel collection and delivery by Interparcel.com. At £33.54 it want cheap but it was ParcelForce 48 so I thought 48 hours was good for the price. Interparcel sent my package to Preston instead of Halesworth in Suffolk. Despite all assurances, it failed to arrive 4 working days later. The “chat” staff were dismissive and arrogant saying no compensation was possible. They blamed ParcelForce even though the contract was with them. It is now 5 working days since I paid for this service and they still can’t tell me where my parcel is nor when it’ll be delivered. Their customer service is atrocious. Their system blatantly faulty as they themselves provided all labelling. They promise to email you updates but you never get a single one. They promise to chase the package up and let you know. NOT A WORD IN RESPONSE. They’ve taken your money and provide abysmal service, denying all liability which is shocking as my contract is firmly with Interparcel. AVOID USING THIS COMPANY OR YOU WILL BE SORRY