They are so 1 sided they dont put themselves in reality situations yes i understand there are avoidable lockouts but as also as there are unprovoked and unavoidable lockouts. They dont work with you at all its all about the money for them if they cant pin you one way they will do it a another way. The only company that doesnt work with you at all. All they say get your service done and call us after for what? Just for a non irrelevant answer? There are situations we as customers cant avoid. I had a unexpected accident where i couldnt blow on time cause i was outside my vehicle and then still and blamed and deemed to pay the lockout fee. This company is a ripoff a big fraud. How can they ever work with customers. I highly regret leasing with Inotxalock. 0/10 professionalism 0/10customer service. Just unbelivable just sad.