I have a violation 3 and pending lockout. I have severe COPD and having trouble getting my last breath on retest. I called and all you can get after you sign up is someone in a call center that you can't even understand. I cannot get into my dr. Until the 11th to get a statement regarding my breathing issues. Meanwhile I have a camera in the car, per intoxilock and this jerk on the phone is telling me the machine does not lie and what my responsibilities as an adult are. I have not drank anything at all since my heart surgeries in May and he is arguing with me still. No one bothered to tell me at anytime that an inhaler will set off the machine like alcohol and I have notified intoxilock of my issue. So I found out on my own that an inhaler will set off. What is the point of the camera if you don't look at it before penalizing someone. I get it now. Intoxilock can't charge you an extra 75.00 to reset if they actually looked at the equipment they made you pay for and install. Just another greedy corporation that is hooked up with the state. Would also be great if when you called about an issue you could actually speak to someone you can understand.