Caught my DUI in 2012, had this device put in my car for the 1st time in 2016 by THEIR mechanic, paid them for 10 months of what was supposed to be a year long term and just when I thought i was getting close to a year, they told me the 10 months didn't count because I "didn't sign the equipment lease". The equipment ruined my vehicle with electrical issues and I had to buy numerous batteries due to the machine draining my battery so many times that I lost count. My 2nd time trying to work with them and having this machine in my car, for the same 2012 DUI, was from 2020 - Present!.. My lease was initially signed, but everytime I get an Eligibility Date for Removal, they make me sign a new "lease" or they will refuse to take my payment for Unlock/Calibration etc., forcing me to miss work and become more in debt. My Removal Eligibility Date has been pushed back by months, so many times, again I've lost count, but every time I'm going through a hardship and cant afford to pay, my car ends up down and I miss work. Already struggling to pay rent/bills, take care of my kids and make it to work, Intoxalock has refused take payment unless a new lease was signed, pushed my eligibility date back everytime my time is up, usually if I can't pay so my car would be down and in Lockout for weeks at a time, a few times, months. I get penalized by Intoxalock over and over for being poor, Im on a government program to afford a place to live and receive government assistance. I wasn't on any of these programs, in need of help until this 2nd time having the Intoxalock device in my vehicle (20' - 24'). More importantly, I've learned my lesson and am thankful for what the Judge sentenced me, because now I know better. But that was over 10 years ago and if anything drives me to need a drink, it's this abusive company taking all of my money, subject to have my right to travel taken away from me if I can't pay, when I don't have it. And then keeping me in this system and taking away from me and my children, LITERALLY. I have had the State Representative's Office in contact with Intoxalock on my behalf for a while now and without them finally letting me off of this machine, I think I have some people in my corner who understand and see what has been going on all these years. The Judge only sentenced me to have this machine in for a year, I haven't caught any new charges involving drinking, haven't been in any accidents and am thankful for Intoxalock making me realize with this machine, that even a little bit is too much, when it comes to drinking and driving. But to have me on it this long and refusing to let me go and continuously denying me account information when I owe, stopping me from making it to work and to my kids because I owe, etc .. for so long now. It's wrong! My State Representative's Office and I have a new point of contact, but at this point I'm tired of being bullied by the people and operators at Intoxalock, that I'm afraid to take the call because they might trick me again. My most recent Removal Eligibility Date was 9/9/24, before that July, 2024, before that, Oct., 2023 and so on and so on, i have my right to receive an actual license from the DMV, but Intoxalock still chooses to financially lynch me, instead of realizing my time is up. I am a 36 year old Native American/Black Father of 4 and I'm struggling to do for my family because I can't afford to pay Intoxalock in order to work consistently while waiting check to check, when i pay them weekly, for years. If I owe them they won't give me info on my account but when they want me to sign a "new Lease", they won't accept payment to get out of Lockout to drive.... This is cowardous, torturous, treasonous & tyrannous. I will be looking for more safe, yet public places to be heard!