So the equipment was put into a vehicle that was registered to my mother! And it died and my lease for Intoxalock was up!!! I called numerous times!! I bought a new car in my name and got Life saver installed!!! You guys kept refusing to remove it even with a letter from probation (which I have not been on for 10years) plus the proof of the new one in my vehicle!! I even took the car that Intoxalock unit was installed in completely off the road!!!! And they still refused! They are considerably more expensive than the other two company’s in NYS! The DMV plus my old probation office was shocked that you would not remove this device!!!! Whoever is reading this go with any other company besides Intoxalock!! Like I said I am not even on probation!! I just needed one cause I waited too long to get my License!! And now they are throwing me in collections for $1,000! I can’t even say enough on how bad this company is!!!! Plus when I called to get it initially installed the lady I talked to said that their charges were a state law and they were all the same (my own fault for believing her)! So do your research and don’t install Intoxalock!!!!!!!!