If I could give -1000 stars to this company with their dinosaur machines and endless cycle of different answers every time you call ….I would. Did you know that you cannot even get a record of your own calls with them? One person told me they don’t record the calls. Another person told me they do. A third person said that only a lawyer or court could subpoena such records. Pretty fishy if you ask me. Go with LifeSafer. Lifesaver uses modern equipment, that is discreet, less obnoxious, And has actual people that answer the phone. And their equipment actually works, no scary things. Just does its job.