Had my device transferred from on car to another. The device isn’t working and I got stranded three hours from home. I called customer service multiple times the yelled at me hung up on me told me it was my fault. 6 hours later I was willing to pay the only place open on the weekend he said it would cost me 340$ just for him to look at. I finally got a tow truck and the man canceled on me after I was already on the tow and on my way to his location. I had to tow it to a closed location. I had to rent a hotel for two days until Monday. Let me tell you that the original switch from my old car to my new car cost 400$ after Al the fees they tac on and I will be out more than 1000$ when I get this fixed. Their customer service is the cheapest outsourced to only people who second language is English. This is like a hostage situation because every time I try and get to someone who can provide a work order for removal no one answer the phone, hence hostage situation. Pick anyone else not related to this company you’ll save thousands and keep yourself out of danger especially if you are a woman. It’s as if they treat you like you are less than human for getting a dui. To top it off it appears that they deleted my online account.