I have served my time and even have my regular license. I try to call intoxalock for removal and sit on hold for very long. I need a calibration and got behind on my payment after i got my regular license, and am trying to call in to do a partial payment, so i can get a calibration and have been on hold 2 hours! Ive had so many BS lockouts triggered and paid for, I want it out! But not just getting through, but I work full time days, and its hard to get to an intoxalock shop during any other hours. I even had my car attempted to be stolen and i had to pay for new devices and camera. I want to calibrate and remove this, and make payment arrangements. But reaching an actual person is near impossible on a weekend!