Our parcel should have been delivered on Monday and waited in all day. Nothing. We then wait in Tuesday. I get an email and a text both confirming delivery between 17:01 and 18:01. At around 15:00 I realised I had a missed call, called back immediately and the driver said he'd just tried to deliver it but couldn't find us and so would try the next day! Er, no! It was not my fault that he turned up hours earlier than stated and it turned out he was only two streets away. Asked him to come back immediately as there'd be no one in the following day and if he couldn't find us today what made him think he'd find us the next day? He reluctantly agreed, my husband flagged him down as he was on his way out and the driver then promptly blocked the whole road rather than park up. He just dumped a huge box into my husbands arms without asking rather than do his job and deliver it to our flat. He then drove off and when I looked at the parcel it wasn't even ours!!!!!!! Called him back and exchanged it for ours. With no paperwork being signed it makes me wonder how many parcels get misdelivered?! The following day I was driving down the high street and a man just sauntered out in front of me, on the phone, with no intention of crossing quickly. I had to hoot him as it was dangerous and then realised it was the same delivery guy!! Not very professional at all and I would be reluctant to use this company if the other drivers are anything like this one.