I have chosen the service to save time. The website gave me wrong informations about the process of the driver. The email notification didnt work at all. The driver was not here in the planned time and my parcel i needed to take myself from the depot. I have paied to get my parcel from west to east london and to save the hours to travel there. At the end the service was pointless because ipostparcels waisted more of my time and finally money then i would have needed without them. Its a good idea for people who have a lot time. But the service they can offer via phone is very poor and the driver could not be contacted for hours.