I had a parcel number; EH029693229GB. This package was posted in Brazil on the 16th Oct. It had a CORRECT pre-printed address label stuck on it. The brains at Parcel Force 'transferred the info'. from this correct label, changed my first name and worse, changed the postcode and sent the parcel out. On the 30th Oct, my student, whose work this was, contacted me saying that the parcel was tracked as 'unable to be delivered'. I received a letter from parcel force, through the post telling me they had this parcel and couldn't deliver it because IT HAD THE WRONG ADDRESS ON IT. Finally it was delivered 2 days ago. To my complete amazement, the original and correct address label was right next to the wrong Parcel Force label. It wouldn't have taken a genius to scan sideways by about 2 inches to see the correct address would it? I despare of what is happening to services in this country. Even the Parcel Force complaints dept. are unobtainable, and when I did find a way in they unilaterally closed this complaint. I can only assume that my experience is considered normal practice for Parcel Force Staff. Ever seen the film ''Idiocracy''? We are already here.