This s is a message I sent to the people who I brought my item off:- "A rather large gripe with your courier. We arrived home at 4:45 tonight and it was left leant up against the front door in full view. Luckily we're quite remote and not too many people actually walk past our house but, as we were out at work from 7:30 this morning, someone could've driven past, seen it and taken it. Don't know how long it had been there.... My husbands car was parked on the drive, the courier could easily have left it leant up against the car, out of view, and popped a note through the letterbox to advise us". So no, I'm not happy with the service I received from your company.