Real time tracking showed my delivery to be expected between 12:30 and 1:30pm. I requested a text when I was the next delivery and popped to the shop. I returned home at 11:30 (the tracking showed that the driver was at stop number 19 and we were stop number 30) however when I opened the door I had a "we missed you" card stating the parcel was left in my red bin on the street! Needless to say it was empty and I assumed they thought better of it and would call again at the appointed time... Sure enough I got a text at 12:45 saying we were the next delivery.... However, no courier came and my missing package was marked as "delivered" at 12:46 shortly followed by this review email..... I have since had to replace the order. Truly appalling service.