My next day delivery took over a week to arrive. I understand there was bad weather but an email or call would have all that it took. After calling a dozen times every day over the period of four days I finally received my delivery......only to find the box was sodden and damaged and one corner looked like it had been left in a puddle for a while and then been left to dry out. I am assured by the person who sent it there was a good quality box sent but on touching it, it fell apart with water marks through the whole cardboard. The clothes inside all smelt of soil and dampness! Overall I'm incredibly disappointed. Every time I called no one could tell me anything. It was always going to be maybe delivered the next day and even calling on the day it arrived at 12 noon I was told no information could be given apart from a check it was on a van, but that it meant the driver would try and deliver that day there would be no guarantee!! After using other companies that deliver on time, are the same price or less and send a text message to clients with an exact two hour time slot I'm afraid I won't be using this company and strongly advising others do not either.