I was so impressed with your service from the online booking to the price to the contact with me as the customer.I was very excited to receive my top of the range HIFI speakers and they were delivered (and collected) on the correct day with the driver kindly phoning me to say that he was here with my parcel.The Guy that sold me the speakers had warapped the items very well but when I got to unwrapping the package 2 days later I was horrified to find the glass plinth on of of the speakers was smashed into a thousand pieces.These speakers are £700 a pair British made hifi speakers and the plinths cannot be purchased seperatley.I will be heading to your website to put in a claim but from memory the box I ticked on booking only insured me up to £50.As you can imagine I am very upset and its a shame because your service apart from the breakage of my item was first classs.Regards.Alan O'Donnell tel 07909 982281 Consignment no. 40617530219804