Although the delivery speed was good, the service was ruined for me because the parcels(2) were left at another address(not close to mine) without me being informed, and without the permission of the people who live in that property as they were out at the time of the delivery. The parcels were left outside at the front of their property for a number of hours. What I am most worried about is the fact that if the people at that address hadn't left me a note to say that they had my parcels, I would have been completely unaware of their whereabouts. I checked the tracking information and was shocked to see that it reported that the parcels had been delivered and signed for by the consignee. This is not correct, and would have made it difficult for me if the people hadn't informed me that they had the parcels and I tried to make a claim for their loss. The parcels were correctly addressed but incorrectly and poorly delivered.