I have to say this is the worst service I have ever known. Four days I have waited for a collection (which I paid next day delivery for) in a bright blue building on a short street with a big sign of the store I work in. Each time they have not been able to find it. The person I am sending to is going mad, I am having to stay at work longer for the allocated times I get texted every day and even the person receiving the parcel has looked on Google maps and can't believe it. Please get your act together iPostParcels.com/UKMail.com you have now cost me a lot of time and money and all I want you to do is pick up a parcel. At least call me to ask where it is if you are struggling so bad (not sure how you could be) you know you have my number because you text me everyday with a time slot.