Sad to say I used this service first and last time and I don't recommend it to my friends. I feel cheated and I am disappointed. I booked collection on 22th May 2014 (Thursday) for 23rd May 2014 (Friday) and delivery for NEXT DAY 24th May 2014 (Sat). I was waiting for delivery on Saturday but I was really surprised when I checked online that estimated delivery was for 27th May 2014 (after Bank Holiday). I had delivered 7 heavy boxes. Delivery man didn't help me us at all. I was in work and my wife had to lift all of them herself (you should have trolley in van as many delivery company have it) I think if you provide public delivery service you should inform customers about delivery day before payment, not after. Next day is next day, not next WORKING day...Until today 28th May 2014 (Wedn) I didn't even receive respond for my two emails...Good luck in future!