The parcel have not been collected on a day which was supposed to. Also I paid £2 extra for it to be collected between 1-6 pm. Not only the driver has not turned up he collected parcel the following day in the morning which wasn't between 1-6. I have emailed you twice and on both occasions you didn't bother to reply. Very dissapointed and won't be using you again which is a shame as I have recently set up my own business and will be sending parcels all the time. I rather choose someone more reliable with a better customer service. Certainly would not reccomend you!!!!