DO NOT USE this company. my 1st time trying i-post (via topcashback). what a complete waste of time! went thru lengthy registration process and booked two parcels, selected credit card payment, website took me to paypal and said problem with my order. i did not select paypal. I tried again, selected credit card payment, re-entered details, same problem, went straight to paypal. i did not select paypal. I am going back to Interparcel and highly recommend them. DO NOTuse i-post unless you want a frustrating and fruitless experience. I have wasted over an hour and now have to start again with my previous FABULOUS courier service from Interparcel. Highly recommended Interparcel. Will be complaining to topcashback about the i-post shabby service. they don't even have a phone number, only a vague within 3 hours reply to when they get your email. VERY VERY POOR INDEED.