When the driver delivered my item ( a small chest of Drawers) , instead of gently placing it one the ground, he merely dumped it. The chest of drawers arrived completly broken and un-usable with a big hole on one side and given my the way it was carried to my door, I can only imgaine it received further damange whilst in transit and being moved around by your staff. The seller is now trying to claim to get the cost of this covered. Worse still, I am 9 month pregnant, the driver didn't even offer to lift this heavy item up the stepes for me. I had to do it myself which was very difficult. Appaling service I'm afraid to say and I certainly would not choose to you you again. Hopefully we can get the cost of the broken furniture covered and thankfully I didn't do myself any damage lifting it.