Ipost Worst courier service I’ve had the misfortune of using and I’ve used a few!!! Ipost collected my parcel on1st Nov, paid for next day delivery yet tracking shows parcel is still in delivery depot since 7th November. Account details claim courier has tried delivering. Recipient is 70 year old disabled lady who is practically housebound who informed me that no one tried delivering on either of the specified dates claimed by Ipost (2nd & 7th November) when she was in and no card was put through her door to confirm delivery attempts– lies No.1 & 2. On Ipost’s website it claims if you ring their customer service number you will speak to one of their advisors to resolve your issue. I tried calling both Ipost and UKMail customer service numbers only to get the same annoying automated system that gives you no option to talk to an operator– lie No.3! I have sent 2 messages via their online contact us form requesting that someone contact me for an explanation why they have failed to deliver the parcel on the 2nd November and the subsequent 5 day delay in the second attempt but received no response on either occasion even though website claims I would receive a response within 24hrs – lie No.4. Ipost have both mine and the recipient’s mobile phone numbers but have failed to contact either of us at any time to resolve delivery. If someone does not get in touch with me to arrange re-delivery to the recipient (an elder lady with a disability) or return my item I’ll have no option but to contact trading standards and the police for advice on my legal rights!!