AVOID AT ALL COSTS -AT YOUR RISK & PERIL!!!!! THEY'RE NOT EVEN THE CHEAPEST ! This company is part of UK Mail featured on Channel 4's Dispatches episode 'Secrets of your missing mail' which you can still view on YouTube at https://www.youtube.com/watch?v=jF_w7uSnOj0. Incredibly, UK Mail are owned by....DHL ! I paid twice for collections & -my Mother waited in during 2 complete days -nobody turned up, then had to pay a third time to use a reliable courrier (I used DPD who were brilliant !) THERE IS NO CUSTOMER SERVICE AT IPOSTPARCELS, YOU CAN'T GET THROUGH TO THEM & THEY HAVE A POLICY OF NO CUSTOMER REPLIES. Obviously they've now taken my money, promised me a refund within 5 days (which obviously hasn't come through & is unlikely to...) & then I'll have to go through the hassle of going to UK small claims (which in itself costs £25 !) -not very convenient when you live abroad. THIS COMPANY IS A SCAM & A TERRIBLE, SHAMEFUL REFLECTION TO THE UK LANDSCAPE (& ABROAD) SINCE THE DE-REGULATION UK PARCEL & POSTAGE SERVICES ! IF YOU GET A COLLECTION YOUR ITEMS WILL BE LOST/STOLEN OR BROKEN IN AN ATTEMPT TO GET YOU TO RESEND & YOU WILL HAVE NIGHTMARES DEALING WITH THIS COMPANY ! I recommend you hold UK Mail & DHL responsible and ensure that any items you buy at M & S, House of Fraser etc -companies using UK Mail- are deliberately shipped to you using another courrier ! As a Professional Export Manager, I will also be holding DHL responsable for this outrage & complaining to UK Trading Standards & the European Commission to have these FRAUDSTERS/CON ARTISTS REMOVED ! THE FACT THAT COMPANIES LIKE THIS ARE ALLOWED TO EXIST SHOULD EVEN BE ALLOWED !