I arranged to send some parcels with ipostparcels as they were the cheapest I could find for sending the particular items I needed to send. I didn't look at any reviews before arranging with them because I had heard of the company before and being part of UK Mail/DHL I thought they would be fine. After arranging the pick up though I did a search to check they were alright and got a bit worried seeing all the negative reviews on this site. I my experience though they were, as I presumed, absolutely fine. They sent a text message first thing in the morning of the day of the pick up to give a 1 hour window when they expected to arrive which they met. The driver was a nice chap, unlike some that just grunt at you. The tracking on the website was easy detailed and to use and the packages arrived at the destination on time without any issue. The reason I have given 4 stars and not 5 is because the driver didn't put the parcels in the van with very much care and with two of my parcels he just left them on the sides so they would have fallen over as soon as he went around a corner but they did get to the destination without being damaged.