The sender of my parcel was promised a Monday pick up and a Tuesday delivery to me. I took a day off to receive parcel on Tuesday morning I received an email saying not likely to deliver Tuesday as parcel wasn't picked up on Monday. I was then promised Wednesday delivery with an email that morning giving me a time within an hour of delivery. No email was sent but luckily someone was in when the parcel turned up. No compensation was offered to sender (I paid postage off £19.99 when purchasing item) only feeble excuses UK Mail blaming I Post and visa versa. I will not be using either couriers again and will be advising others not to also.