5 weeks after booking a next day delivery, parcel still has not reached its destination. It has however been delivered to the wrong address twice. How this is possible is beyond belief. Their customer service is..... there is no customer service. They have no contact number to call only a message service which says customer services will contact you asap, which never happens. UK mail have contact number but only inform you to contact ipostparcels customer services after being on hold for 30mins. DO NOT USE THIS COURIER SERVICE AS WHEN THINGS GO WRONG THEY DONT HAVE A PROCEDURE TO SORT THEM OUT.