DO NOT USE This is going to be an honest review. They are cheap for a reason, they are useless. I arranged for a parcel to be collected. This bit went ok. The courier picked it up and put a label on it. This is what I paid them to do. All well so far. It went to their depot in cardiff, from hear it was meant to go to ABINGDON and then delivered somewhere between Cardiff and Abingdon the package disappeared. They have a record of it leaving their depot but not arriving. Have tried their call centre, eventually you get to speak to someone that cannot tell you anything. Ipost operate via the email and do not take calls. This is for a reason as they are useless. So far I have emailed them everyday for three weeks and nobody gets back to me with any useful information. They really are best avoided as they do not have any contact details and do not respond to their own complaints handling system. I would recommend you use other services. AVOID AVOID AVOID