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Lorna
The driver rang my doorbell and left, I was just by my front door so opened it in time to see him walking back to his can. He had just left my huge and heavy parcel in front of my door in plain view of the road and walked off not even waiting to see if someone was home. I called to him and asked him to come back and help me lift it into my house which he did, but with not much grace! I asked him why he had just buzzed the doorbell and walked off. He said it was company policy to leave In a safe place. I do not think leaving a HUGE parcel right in front door for all to see is a "safe place". I also think they should ring the doorbell and wait to see if anyone answers. The parcel would have attracted attention had I not been home (it would have been more sensible to leave with a neighbour) but your drivers should at least wait 20 seconds to see if the door will be answered. In this instance it's proof that he didn't even wait that long because he hadn't even got back to his van when I opened the door. I also asked him what company he worked for and he said UKMail whereas the van and parcel clearly said I post parcels.com My advice would be that you explain some basics to this particular driver. However the parcel waS delivered on the correct day and in the right time slot.
9 years ago
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ipostparcels has a 1.6 average rating from 2,498 reviews

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