I have a small online business and use Ipost to send out many of my packages. Over the past three weeks i have had to open no less than 16 Contact Us form cases due to issues with delivery and non collection. This has caused my poor customer feedback and affected the reputation of my business. I would seriously advise against using Ipost if you have a business of your own. Unfortunately these delivery companies are an extension of our business when we use them so when things go wrong we look just as bad as they do. I think ill be taking my business elsewhere, i advise you to do the same.