My parcel was meant to have been delivered last Tuesday between 5.30pm and 6.30pm, which it wasn't . On the Wednesday I telephoned and was put on a waiting list I waited 10 mins and had to hang up finally on my third time and after waiting 20mins my call was answered , I was firstly told the driver could not find me, and then the telesales lady said the driver was at my house at 5.50 pm but everything was locked up, my husband was in the house, I was then told Thursday was the next delivery, but he never turned up. I then had to phone the supplier and he was told firstly they were signed by a Deborah ( no such person), but they were in Aberdeen depot. I was then told after a further 20mins wait on the telephone on Monday morning the company would phone me within one and half hours to arrang delivery ,after 2 hours I checked my emails where a message was left the boots would be delivered between 5.20pm and 6.20pm, my husband then saw the delivery man around 2pm !! At least the delivery is here.