No collection on the 5th Dec or 8th Dec or 9th Dec. On the 4th Dec, some days after I had booked my collection I received an email from them knocking the competitors saying one was 5 working days late delivering. But ipostparcels is on time right up to Christmas delivering and collecting according to the email. Oh yeah? I see there are a lot of complaints about collections, and on their own website they filter out the bad reviews. Today my husband had to wait in all morning as the collection time was sent to me after I'd gone out and I couldn't call him to tell him it was an evening collection as I was invigilating an exam. I didn't believe for one moment that it would be collected and I was right.