DO NOT USE!!! Customer service shocking. They do not respond to email at all!!!. While arranging for parcel to be delivered to Finland. Got to section on website where pay. Payment went through then their website crashed and I was given a ref. number and told to contact them via email. Did not get through to part where get labels, consignment no, which is section after payment! However, the payment of £17.69 was definitely taken from my bank account. After numerous emails to them via their website - no response at all. This is 2 weeks later!! DO NOT USE THEM - NOT WORTH THE RISK!!!!!!