Very worst courier/company experience My Parcel (over 6kg) was delivered by throwing it over a 8ft fence landed onto a concrete path contents smashed to bits, the driver then rang the door and went to drive off, His reply was that he had done his job, delivered it, left in a safe place and any damage caused was the fault of the seller who had failed to label it fragile. (it was not fragile!....... weighing in at over 6kg and thrown 8ft in the air I don't think much would have survived that, I should have took this into account and labelled it fragile so it could withstand this deliberate act) His final words were TOUGH. It was also next day delivery that took 4 days to be delivered? I have had to pay again for the item to be returned! I have not been able to speak to anyone from ipost parcels as they do not answer calls to customers you have to send emails to them only and no one else will help UKmail staff say nothing to do with them don't work for ipost parcels but the logo is clear shown on the website, my complaint was raised on the 23rd December by email and was told I would get a response within 24-48hrs from the ipost parcels team, I am still waiting and now it is 6th January! BAD VERY BAD