My package arrived damaged. My package arrived without any paperwork from the seller. My laptop which I ordered it on, well, my mum spilt coffee on it so it no longer works. Without the sellers details I called your general enquiries number, It took me 24hours to get through. When I explained my situation I was told to call customer services number. Apparently "it's easier to get through to because it isn't advertised"??!! Anyway I spoke with Milton Keynes depot who said because I was not your customer they could not help. I asked for the supervisor who said they had not organised the delivery, it was through a 1/3 party Ipost Parcel. I asked her if she could email them and let them know the package was damaged and contact "your customer". She said she would try and took my landline number. I offered her my mobile and she refused to take it saying she shouldn't be doing this. My comment was that the driver who smashed up my car drunk on Christmas day shouldn't have done this and my mother shouldn't have spilt coffee on my laptop but because people do things they shouldn't do I needed her help. The line went dead Your customer service, well thanks for nothing UK Mail. I certainly am and will never be a customer of yours.