Customer service at ipost is for ipost and not the customer took my parcel and left it literally on the pavement and leaving a note telling my customer it's by the garage no parcel to be found iposts reply nothing to do with us we delivered it what happens after that is not our fault i would assume the driver knows this so what's stopping him from just keeping the parcel and sticking a note through the door probably more lucrative than just delivering the parcels especially when it's backed up by so called customer service that would appear to condone the theft and work directly against the customer this is the next citylink if they carry on like this do not use