I have ticked very poor, as i am very surprised that even got my parcel containing over £80 worth of craft items, Only for the fact that i happened to wake that morning at 7am cos of really bad winds at the time, i looked at my phone and i had an email of this company (who i have nevered heard of before) saying my parcel was being delivered that day between 14:06 - 15:06 i knew what parcel it was and that was asll well and good! Then at 7.30am we just heard something coming through the letter box, (was not a knock on the door) my husband looked out of the window and said it was a delivery man, with that i came down stairs, to find a blue card through my door, all it said on it was "blue bin", so i realised it ment my blue cardboard bin in front garden that was going to be put out that morning for collection as it was full to the brim, the wind had blown the lid open and there is my large parcel sitting on top for anyone passing to see, and i might add steal!!!, think he was abit early from the time i was emailed that he was coming, and the fact that he did'nt even knock with parcel, just put a card through my door (which i would not of known about till i had got up if we had'nt of been awake and heard a noise) so no sorry i don't recommend if this is how they operate? but was out of my hands, as the person who i purchased my items from booked them, not me.