Current feeling is that I will never use nor recommend this service again - very disappointing from what was an ok and convenient service. The greatest disappointment and source of frustration is lack of communication - not being able to talk to anyone via phone does not help, especially as consignment status update requests we call iPostParcels The only phone number is for the parent company UKMail, who promptly inform they are unable to help and we should contact iPostparcels via the Contact_Us section of their website ( you know ... the same place where it says to call UK Mail)