I sent a parcel with IPost Parcels, when it arrived it was destroyed it looked as if it had been repeatedly run over by a car and stamped on......inside was a laptop which I described on the form before sending, the case of the laptop was broken and cracked despite very careful packaging. I tried to contact them via their online form and was totally ignored, they didnt even dignify it by replying until today when I received an email telling me my case was closed. Ive spent most of this afternoon looking for a phone number to ring them eventually finding one I rang it to be told it was UKMail I had reached and Ipost was a different department.....when I looked at my consignment history for the number of the parcel I sent I found all my history had been deleted so I dont have a consignment number anymore. I was then given another number to ring which is supposely ipost parcels in Bristol after eventually getting through I was told I was in a queue and there was one person in front of me I have now been on hold with the most annoying noise for 20 minutes..... Do not trust this company!!!!