We received an e.mail stating that the parcel would be delivered betweet 17.11 and 18.11. We waited and waited until 18.30 before going home as we were very hungry. Having been at work since 8 am. The following day, The Centre Manager told us he had a parcel for us and that is was delivered to his office at approx 15.45. He took the parcel and then went off to a meeting and did not think to tell us the parcel was in his office. We sat in our office until 18.30 waiting for the parcel unaware that it was in the building. We were going by the information on the e.mail from you which said that the parcel would be delivered between 17.11 and 18.11. The status did not change to inform us that the parcel had in fact been delivered. This would have been very helpful.