Delivery driver left a card saying he had tried to deliver the parcel but we were out. That would have been ok if we were but I was in all day. The card he left was not even put through the letter box but left in the recycle bin at the front door. The parcel was left at the side of my home and it was the next day before I noticed the card and retrieved the parcel. Just lucky it was still there and it hadn't rained over night or during the day. So I would say that the service was not great at all by this driver but it did arrive in the 24 hours that's it said it would on the parcel.