I've used this company for quite sometimes; the staff at their Manchester are not kind. When dropping parcels, they make you wait for several minutes before they seem, they simply ignore you pretending to do something on their computers without even apologising. Although sending a parcel can be cheap but bear in mind that it can become very expensive if the customer is not present to receive the parcel. They only keep it for 3 to 5 days and they quick to return your parcel then charge you for the return fees which is almost equal to sending a parcel. They drivers are not good at collection goods when booked; they hardly turn to collect and put lie on their sheet/paperwork to say that they've been and attempted to collect. Regards!