Gosh I wish I'd read all these comments…
Gosh I wish I'd read all these comments before purchasing. Exactly what everyone else said -- hard to communicate with company, which are based in US but try to imply they are based in UK. My order took an extra 3 weeks to arrive! communication was poor. and get this, they routed my rug from US to UK VIA CHINA. why!? The rug itself is okay, nothing that special and maybe not worth the price I paid, but of course I will keep it because returns are so expensive and ridiculous.
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